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4 Exclusions You Should Watch Out for When Purchasing Emergency Cover

Today – Exclusions You Should Watch Out for When Purchasing Emergency Cover

4 Exclusions You Should Watch Out for When Purchasing Emergency Cover


Exclusions You Should Watch Out for When Purchasing Emergency Cover

Home emergency cover is there to cover the emergency repairs that can cost a fortune, but it isn’t a magic wand. It won’t cover every issue or come without out of pocket costs. However, emergency coverage exclusions vary in seriousness. Rare and minor events aren’t a problem, while other exclusions leave you wondering why you had insurance in the first place. Here are four exclusions you should watch out for when purchasing an emergency cover plan.


What the Average Plan Covers You For

First, let’s start with what you can expect to be covered for in most home emergencies you’ll find on the market. Like the name says, home emergency cover will usually protect you in case of an emergency with an appliance in your house or a certain part of it. The level of coverage depends on the cover issuer and what you’re willing to pay.

In most cases, covers will protect you against things like a boiler breaking down, issues with your hot water or heating system, pipes bursting, drains clogging up, and major electrical issues like breaker or wiring issues. Also, many will cover damage caused by theft and vandalism that could compromise the security of the people in the house.

Now let’s take a look at some areas that could cause confusion and might either only be partially covered, or not covered at all.


Certain Bathroom Plumbing Components

A few confused homeowners have learned that some plumbing insurance policies didn’t cover their showers. This is despite covering drains blocking up or pipes bursting in the walls. Most plumbing insurance won’t cover any damage to your wallpaper or tiles created by the engineers trying to access the plumbing so they could fix it. If you have more than one toilet, the backup of one won’t count as an emergency because you have another one.

Exclusions You Should Watch Out for When Purchasing Emergency Cover

Boilers in Some Cases

There are a few home emergency coverage plans do not cover boilers. Others do cover boilers but only if they’re less than seven years old. Another common issue is that they don’t provide 24×7 service, though you don’t want to wait until Monday for someone to restore your heat and hot water. A few say they’ll provide expedited service, but only if you’re a pensioner. Another exclusion that insurers throw in is limiting the number of rooms the boiler services.

However, there are companies that offer all this and more. Take Certi, for instance, who offer a wide variety of plans. Their plans cover everything from the boiler your existing home coverage doesn’t cover, to all-inclusive policies. If you want to learn more, visit Certi.uk as you may also be able to include add-ons like security and pest control, among other things.


Repeated Claims for Anything

Insurers try to protect themselves financially by not exposing themselves to repeated claims by homeowners. This is why your home coverage may only allow so many claims per year, per item, or per household.

This could potentially be a problem for homeowners with aging electrical, plumbing and heating systems. One solution is paying to finally replace everything. This is why some home coverage policies will provide a percentage sum toward the cost of a new boiler if you have an older one.

The other option is to get home coverage that allows you to file multiple claims in one year. This is separate from repair claim limits – the maximum sum you can claim for an individual repair. These limits can be anywhere from £250 to £1000. Claim limits for individual items may be limited to a certain amount, too. For example, cheaper home coverage policies may limit the claims for boilers to £500, while a more expensive plan may have a limit of £3000. £4000 is a standard total claim limit.


Emergency Coverage

Most home coverage policies won’t provide emergency coverage unless it is a dire emergency like burst pipes flooding you out of your home, or you’re a pensioner over 80 left without heat in the dead of winter. For example, many insurers won’t consider a broken boiler an emergency unless the breakdown occurs between September and May.

Emergency cover can be purchased as an add-on from the current insurance provider, or you can take out a separate policy somewhere else. However, you should check to see if you have emergency cover as part of your current policy. A few insurers offer it as a standard part of their coverage, though that’s only common if you have a more expensive policy. Note that insurers may limit their risk by only providing emergency coverage if you’ve had the equipment serviced annually.



The emergency home cover promises to pay for expensive repairs of broken and malfunctioning items in your home. Unfortunately, you need to be careful with what they don’t cover, or it won’t cover you when you need it most.


Exclusions You Should Watch Out for When Purchasing Emergency Cover is a feature post  you might also like my post on plumbing help by video call

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